From local engineer service to 24/7 online support and replacement parts, BAI helps you handle technical issues and keep your embroidery business moving.
BAI provides access to local trainers and engineers to help customers learn the machine, solve technical issues, and keep production moving with more confidence.
Local Training
For new users who need hands-on guidance.
Local Field Service
For machine issues that require on-site help.
Get technical assistance whenever you need help.
BAI provides free 24/7 online technical support to help customers solve machine questions faster — from daily operation to troubleshooting and maintenance.
Get the parts you need faster when repairs are needed.
When repairs are needed, waiting for replacement parts can slow down production. BAI keeps commonly used parts stocked locally, so customers can get the parts they need faster and bring their machines back to work sooner.
We respect your privacy. By submitting this form, you agree that BAI may contact you about machines, offers, delivery, and support options.
Launch, upgrade or expand your embroidery shop? BAI supplies ideal machines for every demand.
For beginners and first-time commercial embroidery machine buyers.
For shops ready to upgrade performance, stability, and professional output.
For businesses that need more production capacity for growing orders.
